hibje's Privacy Policy

1. Introduction and Scope

hibje operates a trusted online betting and casino platform for users in Bangladesh. This privacy policy ("Policy") describes our practices regarding the collection, processing, storage, disclosure, and protection of your personal information.

By using the hibje website (https://hibje.cam) or any of its services, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

This policy applies to all registered members, visitors, and any person who uses our website, mobile version, or related digital services. We respect your privacy and are committed to protecting your information.

2. Information We Collect

hibje collects various types of information from you. The details by information type are provided below.

2.1 Registration and Identity Information

When opening an account, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — for users aged 21 or above only)
• Email address
• Password (stored in encrypted form)
• Nationality and country of residence

2.2 Financial and Payment Information

During deposits and withdrawals, we may collect the following information for payment processing purposes:

• bKash, Nagad, Rocket, or Upay mobile banking account number (partial)
• Bank account details (for bank transfers)
• Transaction history and amounts

Important: We never store your full payment card number or PIN. All financial information is secured through SSL encryption.

2.3 KYC (Know Your Customer) Information

For regulatory requirements and fraud prevention purposes, hibje may need to verify identity in certain situations:

• Copy of national identity card or passport
• Proof of address document (utility bill or bank statement)
• Proof of ownership of payment method

2.4 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and session duration
• Referral source (which website you came from)
• Cookie and local storage data

3. Purposes for Using Information

hibje uses your personal information only for the following legitimate purposes:

1. Account management: To create, verify, and maintain your account.
2. Payment processing: To complete deposits, withdrawals, and transactions.
3. Identity and age verification: To enforce the 21+ age requirement and prevent fraud.
4. Customer service: To help resolve your questions and complaints.
5. Technical improvement: To improve platform functionality and user experience.
6. Security and compliance: To detect fraud and ensure system security.
7. Responsible gaming: To detect patterns of excessive gambling and provide you with support.
8. Communication: To inform you of important policy changes, account updates, and relevant information.

hibje never sells your information to third parties and does not share it without authorization for advertising purposes.

4. Information Sharing and Disclosure

hibje may share your information with third parties in very limited circumstances. Those circumstances are described in detail below.

4.1 Service Providers

Limited information may be shared with trusted third-party service providers to operate our business — such as payment processing partners, technology and IT service providers, and gaming software providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.). These service providers process information only in accordance with our instructions and may not use it for their own purposes.

4.2 Legal Obligations

Information may be disclosed in response to legal requirements or legitimate requests from government authorities. This includes:

• Orders from Bangladesh courts or regulatory bodies
• Anti-money laundering (AML) investigations
• Assistance with fraud investigations

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you before any such change takes place.

4.4 With Your Consent

Beyond the cases above, hibje does not share your personal information with any third party without your explicit consent.

5. Cookies and Tracking Technologies

hibje uses cookies and similar technologies to operate the website properly and to improve the user experience.

5.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and ensure security.
• Functionality cookies: These help remember your preferences and settings.
• Analytics cookies: These are used to monitor website traffic and improve services.

5.2 Cookie Controls

You can control or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some website features to not work properly.

6. Data Security Measures

hibje applies industry-standard technical and administrative security measures to keep your personal information secure.

• SSL encryption: All communication between your browser and our servers is secured through SSL/TLS encryption.
• Password hashing: All passwords are stored using strong cryptographic hashing methods.
• Access controls: Only authorized staff have access to user information.
• Regular security testing: Our systems are tested through regular security audits.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorized access.
• Data minimization: Only the information necessary to provide the service is collected.

While we are committed to ensuring the highest level of security, it is not possible to guarantee complete security when transmitting information over the internet. We therefore advise you to use a strong password and not to share your login credentials with anyone.

7. Data Retention Period

hibje retains your personal information only for as long as necessary. Specific retention periods are listed below:

• Active account information: Retained for the full duration that the account remains active.
• Closed account information: May be retained for a defined period after account closure to meet regulatory and legal requirements.
• Financial transaction records: Retained for an extended period for financial reporting and audit purposes.
• Log data: Retained for a limited period for security analysis purposes.

When the retention period ends, information is securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request a copy of the information hibje holds about you at any time. Responding to this request may take up to 30 business days.

8.2 Right to Correct Information

You have the right to correct inaccurate or incomplete information in your account. This can be done through account settings or by contacting us.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete information that is required to meet legal obligations.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing communications.

8.5 Right to Data Portability

You may request to receive your personal information in a structured, machine-readable format.

To exercise any of the rights above, contact us by email at [email protected].

9. Protection of Minors

hibje strictly does not provide services to persons under the age of 21. We do not knowingly collect any personal information from minors.

An age verification process is implemented at the time of account registration. If we are informed that information from a minor has been collected by mistake, we will take immediate steps to delete that information.

If you believe a person under the age of 21 is using our platform, please contact us immediately.

10. International Data Transfers

Although hibje is a Bangladesh-focused platform, some information may be processed internationally due to technical infrastructure requirements. In such cases we ensure that:

• All third-party service providers provide adequate data protection guarantees.
• Appropriate protective clauses are included in data transfer agreements.
• Users' privacy rights are upheld.

11. Responsible Gaming and Information

hibje monitors users' gaming behavior to help promote responsible gaming. For this purpose:

• Deposit and betting patterns may be analyzed.
• If signs of excessive gaming appear, proactive support measures are taken.
• Self-exclusion or limit-setting information is processed securely.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Policy Changes

hibje reserves the right to update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a notification to your registered email address
• Changing the "Last updated" date on this page

Continuing to use our platform after any policy change will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.