hibje Terms and Conditions

1. General Rules

hibje (hereinafter "the Platform" or "we") is an online gaming and betting service. These terms and conditions apply to the use of the hibje website and all related services. By accessing, registering on, or using any service of the platform, you confirm that you have fully read, understood and accepted all of these terms.

Your relationship with hibje will be governed entirely by these terms and conditions. Our Privacy Policy and Responsible Gaming Policy also apply alongside these terms. If you do not agree with any part of these terms, please refrain from using the platform.

2. Eligibility and Registration

2.1 Age Requirement

To register on the hibje platform and use its services, you must be at least 21 years of age. This platform is strictly prohibited for minors. We reserve the right to verify age at any time and may request proof of identity if needed.

2.2 Registration Terms

To complete registration, users must meet the following requirements:

• Personal information must be complete and accurate — providing false information will result in account cancellation.
• Only one account per person is permitted. Opening multiple accounts is prohibited.
• A valid and active email address and phone number must be provided for registration.
• Keeping your account login details secure is your own responsibility.
• hibje employees, their family members, or employees of partner organizations are not eligible to use this platform.

2.3 Identity Verification (KYC)

hibje follows a KYC (Know Your Customer) process to ensure secure transactions. If deposit or withdrawal amounts exceed a specified limit, or in the case of any suspicious activity, we may request a national ID card, passport or bank statement. Withdrawals may be held until verification is complete.

3. Account Management

3.1 Account Security

The user is responsible for all activity on their account. Do not share your password with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

3.2 Account Suspension or Closure

hibje reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Breach of these terms and conditions
• Fraudulent or deceptive activity
• Providing false information
• Operating multiple accounts
• Bonus abuse
• Attempting to hack or infiltrate the system or software

4. Deposits and Withdrawals

4.1 Deposit Limits and Methods

The following payment methods are accepted for depositing funds at hibje: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for all methods is ৳500.

When making a deposit, ensure the account number and transaction details are correct. hibje will not be responsible for any loss caused by incorrect information.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 15 minutes to 2 hours. This timeframe may be longer if a verification process is ongoing.

• Only your own account may be used for withdrawals — withdrawals to third-party accounts are strictly prohibited.
• It is recommended that deposits and withdrawals use the same method.
• Withdrawals may be held for verification in the case of suspicious activity.
• Wagering requirements must be met before bonus funds can be withdrawn.

4.3 Currency

All transactions on the hibje platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not supported.

5. Bonuses and Promotions

5.1 Welcome Bonus

hibje offers new members a 100% first-deposit bonus of up to ৳20,000. The wagering requirement for this bonus is 20 times (20x). This means withdrawals can be made after completing bets totalling 20 times the bonus amount.

5.2 General Bonus Terms

• Each bonus has a specific validity period — expired bonuses are cancelled automatically.
• Only one account may be used to participate in a promotion.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• If evidence of bonus abuse is found, the bonus may be cancelled and the account suspended.
• VIP cashback and other rewards will be governed by the terms of the relevant promotion.
• hibje reserves the right to modify or cancel any promotion at any time.

5.3 VIP Program

hibje's VIP Program has four tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). Players can advance to higher tiers based on consistent play and activity. Benefits at each tier apply separately, and all VIP benefits are at hibje's discretion.

6. Betting and Gaming Rules

6.1 General Gaming Terms

All games on the hibje platform are run in accordance with fair play principles. Game outcomes are determined impartially using Random Number Generator (RNG) technology. If a technical error is found in a game outcome, hibje reserves the right to void the relevant bet and refund the amount.

6.2 Betting Limits

A minimum and maximum betting limit is set for each game or event, displayed within the game's own interface. hibje reserves the right to change these limits at any time.

6.3 Technical Issues

hibje will not be held responsible if a game is interrupted due to loss of internet connection, device issues or any other technical reason. The game server's own logs will always be considered the final record.

6.4 Sports Betting

For betting on cricket, football and other sports, if an event is cancelled or postponed, the bet will be considered void and the staked amount will be refunded. Whether results beyond regular time (extra time, tiebreakers) apply will depend on the terms of the specific betting market.

7. Prohibited Activities

The following activities are strictly prohibited on the hibje platform. Engaging in them will result in immediate account closure and any deposited funds or winnings may be forfeited:

• Attempting to obtain bonuses by fraudulent means (multi-accounting, collusion, etc.)
• Exploiting system vulnerabilities or bugs for an unfair advantage
• Using automated bots or software to place bets
• Money laundering or any other illegal financial activity
• Attempting to hack or carry out a cyber attack
• Collecting or misusing other users' personal information
• Illegally copying or distributing platform content

8. Privacy and Data Protection

hibje is committed to protecting users' personal information. All data is kept secure using SSL encryption and modern data protection technology. Full details of how we collect, use and protect data can be found on our Privacy Policy page.

Personal information is not sold or transferred to third parties without the user's consent. However, it may be necessary to provide information in compliance with legal obligations or the directives of regulatory authorities.

9. Limitation of Liability

hibje strives to provide its service as smoothly as possible. However, hibje does not accept responsibility for the following:

• Any loss arising from a user's internet connection or device issues
• Delays or failures caused by third-party payment gateways or banks
• Loss resulting from sharing account login details
• Service disruptions caused by unexpected server maintenance or technical outages
• Services being restricted due to government directives or legal reasons

hibje's maximum liability in any situation will be limited to the amount deposited by the relevant user.

10. Service Suspension or Termination

hibje reserves the right to temporarily suspend partial or full service in the following circumstances:

• During scheduled maintenance and system upgrades
• For legal or regulatory reasons
• When necessary to prevent a security threat or cyber attack
• In the event of an unexpected technical failure

No new bets will be accepted while service is suspended. An attempt will be made to settle any bets already in progress, and if they remain unsettled, the relevant funds will be refunded.

11. Responsible Gaming

hibje places the highest importance on responsible gaming. We believe gaming is for entertainment — not dependency. This platform is intended only for those aged 21 and above.

hibje provides a temporary or permanent self-exclusion facility upon the user's own request. Through this facility, the user can restrict their own access to the platform for a set period of time. For more information on responsible gaming, please visit our Responsible Gaming page.

12. Changes to Terms

hibje reserves the right to partially or fully change these terms and conditions at any time. For significant changes, users will be notified by email or through a notice on the platform. Continuing to use the platform after any change will be considered acceptance of the updated terms.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

13. Contact and Complaints

To submit any questions or complaints regarding these terms and conditions, please contact our support team. hibje takes all user complaints seriously and works to resolve them as quickly as possible.

When submitting a complaint, including your account ID, a detailed description of the issue, and the relevant date and time (Bangladesh Standard Time, BST UTC+6) will help us resolve it faster.